Thank you for Choosing ROB HURLEY’S POOL SERVICE
Residential Service:
Our residential pool service consists of weekly pool servicing and normal maintenance for continuing good operation for a Monthly established rate. Given that we service many different types of pools that require many different types of maintenance we cannot accurately inform you as to what steps are required by our technicians to correctly maintain your pool. Each individual pool requires specific attention and specific care, not all pools require all the steps that are listed below- our service technicians are highly trained and will perform the necessary steps to ensure your pool is kept in good working order.
Our weekly servicing can include the netting of debris from the pool surface, the netting of debris from the pool bottom, the brushing of the pool side, and even the vacuuming of the pool bottom. We offer many different levels of service and can accommodate customers who desire a specific level of service, we ask that if a customer desires a specific level of service that they notify us either at the time that we place our bid on your pool or before the beginning of the next monthly service (beginning of the next month) cycle so as to accommodate your service level request.
We do not include any repairs, parts, specialty items, filter cleanings, algaecide treatments, acid washes, drain jobs, emergency service, conditioner treatments or replacement items as part of our regular service.
Items included in our standard weekly service contract:
Cleaning, netting, brushing, and or vacuuming as necessary per the Pool technician’s experience
Addition of chlorine (2 tabs or ½ a gallon per technicians expertise as needed)
Addition of Hypochlorous acid to maintain PH and total alkalinity as needed
Emptying of pool debris catching baskets (skimmer, pool vacuum, and pump baskets)
Weekly service can be interrupted by several factors:
Rain
In-climate weather
Lightening strikes in the area
Windstorms
Earthquakes
Wild fires/structural fire
Property inaccessibility
Violent dogs/animals
People in the pool area
People in the pool
Damaged equipment
Technician emergency
Other unlisted factors
Our service is billed monthly for residential customers, typically we hand deliver the monthly bill at the end of the Monthly service cycle (end of the month)with an envelope already stamped that already has the correct address to return the payment too, please just insert the correct payment and please forward back to us. The billing is expected to be returned to us by the 20 th of the following month, Bills that are outstanding can be collected on once past the 20 th due date. If you are going to be late paying your bill please contact us so that we can make arrangements, thank you
If you feel that your service technician has not maintained your pool or you are unsatisfied with the service please contact ROB HURLEY at 714-397-0146 immediately.